Refund & Return Policy

We want you to be satisfied with your purchase. This policy explains how refunds and returns work for courses, certifications, and materials purchased from AccrediPro LLC.

1. Online Courses

Online courses are delivered electronically. If you are not satisfied, you may request a refund within 30 days of purchase by emailing support@accredipro.org with your order number.

2. Digital Materials

Digital materials (ebooks and guides) are delivered electronically. If you are not satisfied, you may request a refund within 30 days of purchase by emailing support@accredipro.org with your order number.

3. Physical Materials

Physical materials may be returned within 30 days of delivery, provided they are in reasonable condition. To start a return, email support@accredipro.org with your order number. We will provide return instructions. Refunds are issued to the original payment method after we receive the returned item.

4. Subscriptions

Subscription charges are refundable within 30 days of the charge. You may cancel your subscription at any time by emailing support@accredipro.org. Cancellation stops future charges; it does not automatically refund past charges.

5. How to Request a Refund

• Email support@accredipro.org with the subject "Refund Request".
• Include your order number, the email used at checkout, and the reason for the request.
• We will confirm receipt within 1 business day and process eligible refunds within 5–10 business days.

6. Non-Refundable Items

Shipping and handling charges are non-refundable unless the return is due to our error. Products purchased through third-party marketplaces are subject to that marketplace's refund policy.

7. Chargebacks

Please contact us before initiating a chargeback so we can resolve the issue directly. We respond to every refund request.

8. Contact

AccrediPro LLC
1309 Coffeen Avenue STE 1200, Sheridan, WY 82801, USA
Email: support@accredipro.org · Phone: +1 (307) 683-0983